• Dos carpetas de archivos rojas sobre una superficie de madera, con etiquetas blancas y agujeros circulares negros.

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RESERVATION POLICIES

The cancellation policy depends on the rate plan selected by the guest at the time of booking. We offer the following options:


  • Flexible 24-hour:

Guests may cancel their reservation free of charge up to 24 hours before arrival.

Guests will be charged the full price of the reservation if they cancel within 24 hours of arrival. In the event of a no-show, the guest will be charged the full price of the reservation.

Guests must pay the full price of the reservation in advance 24 hours before arrival.


  • Non-refundable:

Guests will be charged the full price of the reservation if they cancel at any time.

Guests must pay the full price of the reservation in advance at any time.

In the event of a no-show, the guest will be charged the full price of the reservation.


Group Reservation Cancellation Policy (Non-Refundable)

Please note that group reservations are subject to a strict, non-refundable cancellation policy.

In the event of cancellation, the full reservation amount will be charged and will not be eligible for a refund, regardless of when the cancellation notice is received.


In the event of a no-show on the arrival date, 100% of the total reservation amount will be charged, and no refund will be issued.


By confirming your reservation, you agree to the applicable policy terms.


PAYMENT POLICIES

Payment for the reservation can be made as follows:

Bank transfer

Credit or debit card payment link (Stripe)